County Department Reopening Safety Plan: Submission #57

Submission Number: 57
Created: Wed, 06/10/2020 - 13:53
Department Information
Aging Department
Delevan SWAN Site
78 South Main St.
Delevan, New York. 14042
United States
Contact Information
Cathy M Mackay
7167013226
People
Physical Distancing
Yes
Yes
Yes
Yes
Yes
Yes
1. I will provide staff with the time and/or technology needed to complete required COVID-19 training provided by HR.
2. At the SWAN sites, there is typically only one staff member, so socially distancing is a non-issue. Telework is not an option with this position as it is the only the position at the SWAN site outreach locations. Currently, these locations are closed to the congregate site participants and the congregate dining programs and social activities. Therefore, the only other people at the SWAN sites are HDM/MOW volunteers that are there for meal pick-up and drop-off only. Site managers are required to wear PPE, including masks, gloves, etc. Volunteers are also provided with PPE and required to wear. Social distancing signage and floor marking is provided through the EOC and used at all SWAN locations. See attached congregate/SWAN safety guidelines for more details.
Yes
Yes
Again, only one staff is stationed at the SWAN site location. Currently, they are only open to the HDM/MOW program, so foot traffic is limited at these locations. Telework is not applicable for this position. Meetings are not held in these locations, and congregate dining sites are not yet open. As they open in the future, those safety protocol are attached and will be addressed at that time.
Yes
These positions do not work from home.
Yes
SWAN sites typically have one main entrance into the nutrition site. The Delevan SWAN site location is located at a small Delevan store front-like building occupied by just the site on the left side of the small building. It has its own front entrance door to the site. This building is designated for our program, for seniors, and used only by the site manager staff, volunteers, and congregate participants. The site has already had difficulty prior to COVID-19 accommodating the growing numbers of congregate participants. At this time, there is sufficient space for the one site manager and MOW delivery volunteers to socially distance comfortably. Even with the purchase of cafeteria table sneeze guards, there would not, however, be adequate room in this floor plan to reopen the site to congregate dining and social activities to more than 10 people maximum, and this site regularly houses 20+ congregate diners, not including meal drivers. It would require two serving times, increasing staff hours at an already maxed part time worker OR a rental contract and relocation to a bigger facility. These options are being reviewed. Deliveries can be accommodated through the main entrance.
Additional Comments
Attached is a detailed general guideline for safety plans for all SWAN sites and eventual congregate dining re-openings.
Places
Physical Space Modifications

Please provide in detail any physical space modifications that are proposed to achieve social distancing requirements.  These modifications can include, but not limited to rearranging offices, adding physical barriers, etc.

Yes
N/A
Most SWAN sites are located in outreach locations that are often rented, shared spaces that would be difficult to implement extensive modifications or any brick and mortar changes. The Delevan SWAN site, however, only has sufficient space to be open as it currently is, for HDM/MOW delivery and pick-up only. Congregate dining and social programs with COVID-19 social distancing restrictions and health/safety concerns, would not be appropriate for reopening in this small space. Even with the purchase of cafeteria table sneeze guards, there would not be adequate room in this floor plan to reopen the site to congregate dining to more than 10-12 people maximum, and this site regularly houses 20+ congregate diners, not including meal drivers. It would require two serving times, increasing staff hours at an already maxed part time worker OR a rental contract and relocation to a bigger facility. These options are being reviewed.

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Protective Equipment
Yes
Yes
Yes
Detailed Summary Options
Site Managers at SWAN sites are provided with masks, gloves, and any other needed PPE. They are also provided with masks, gloves, and sanitizer for their volunteers, congregate dining participants, and any visitors coming into the sites. Replacement PPE for all SWAN sites is ordered through the EOC and the Machias kitchen. NYSOFA also provided the Dept. of Aging with extra PPE to provide to senior citizens. Signage for proper hand-washing, face mask use, and proper hygiene will be provided through the EOC and posted throughout all SWAN sites.
Hygiene and Cleaning
Yes
Yes
Yes
Detailed Summary Options
***See attachments included in this plan for detailed hygiene and cleaning guidance and general instructions for congregate sites and MOWs.
Again, SWAN sites are nutrition sites that are staffed by ServSafe certified staff trained in food safety and sanitation. Even prior to COVID-19, these staff followed daily cleaning and sanitizing routines. All SWAN sites will have ADA compliant hands-free, automatic sanitizer dispensing stations for use by staff, volunteers, and congregate participants. Sanitizing solution is 75% alcohol. Everyone will also be given individual sanitizer sprays. Staff will wipe down, spray/disinfect all surfaces, including tables, chairs, surfaces, equipment, bathrooms, and common areas at the beginning and end of every shift minimally.
Communication
Yes
Yes
Yes
Detailed Summary Options
1. After speaking to Chris Baker and Dr. Watkins, signage for posting will be provided through the EOC and CCHD with printed handouts shared by CDC and DOH. Many will be available for downloading, copying, printing, as well as ordering through the EOC.
2. Communication will also be provided through bold postings in several locations, as visitors enter the SWAN site location. Site manager staff will also offer verbal guidance and assistance to seniors coming into the nutrition sites. Currently, information is being shared and updated regularly with staff, clients, and the public through email, phone, zoom/virtual meetings, social media, general mailings, and press releases.
3. For positive COVID-19, I and my staff have been notified to communicate immediately with Cattaraugus County Health Dept. Public Health Director and his staff for direction and compliance with COVID-19 protocol and procedure. This includes any contact with known COVID positives. Staff in the field and in outreach locations like the SWAN sites also know to contact the health department immediately in the event that they unexpectedly come into contact with someone reporting to be COVID positive.
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Process
Screening
Yes
Yes
Yes
Yes
Symptom Screening
Yes
For each SWAN site location, staff have been given a thermal no-touch thermometer as well as a sign-in sheet to document temps and attest to the health check prior to entering the the site location and working. This is to be used by the staff member (site manager), volunteers, and meals on wheels drivers. Each site has the health check-in station set up by the entrance door to the SWAN site. For the Delevan SWAN site, it is situated next to the entrance door.
See above answer as well as the Attachment to the plan "COVID-19 Dept. of Aging Work Plan Protocols Summary".
PPE Request

Personal Protective Equipment, Social Distancing Markers, Signage, or Cleaning Products that you will need to reopen.

No
No
No
No
No
No
No