County Department Reopening Safety Plan: Submission #8
Submission information
Submission Number: 8
Created: Wed, 05/27/2020 - 14:14
Department Information
Aging Department
Olean County Building - Aging Main Office
1 Leo Moss Drive
Suite 7610
Olean, New York. 14760-1176
United States
Suite 7610
Olean, New York. 14760-1176
United States
People
Places
Please provide in detail any physical space modifications that are proposed to achieve social distancing requirements. These modifications can include, but not limited to rearranging offices, adding physical barriers, etc.
Yes
Creating a larger open space in the reception/front office space area:
We have a very small reception area due to the fact that our main office door opens immediately to our reception desk. When a client, member of the public, or delivery person enters the Aging office, he or she is unable to leave room behind them for the next person entering the office to adequately have six feet between them. I would like to have Olean DPW maintenance staff assist me in pushing the front reception desk area further to the right to accommodate for more room and a better flow of traffic when a person first enters our office. We are no longer in need of the small adjoining cubicle, and can easily remove the other smaller cubicles in the area up front since we have newly built offices in our old conference room area which we sacrificed to give us more room. By removing the two former health insurance cubicles next to the front door and placing markers on the floor for guidance and spacing, we can create a new flow of traffic that would eliminate a bottle-neck at the entrance door. In doing this, I can create two distinct areas that would limit contact for deliveries or for an overcrowded waiting/reception area. Any overflow persons waiting for assistance can also be escorted to the now much smaller conference room as a back-up designated area for social distancing and limiting contact with general staff and general staff areas. I have already met with Olean maintenance staff and determined that the reconfiguration and spacing can be completed as planned within the layout of the office footprint. We will be able to use existing cubicle pieces and wiring. Only associated cost will be the following items ordered through the EOC: Plexiglas barrier for reception desk, one small Plexiglas standing divider for waiting area (optional), and wall/floor signage.
We have a very small reception area due to the fact that our main office door opens immediately to our reception desk. When a client, member of the public, or delivery person enters the Aging office, he or she is unable to leave room behind them for the next person entering the office to adequately have six feet between them. I would like to have Olean DPW maintenance staff assist me in pushing the front reception desk area further to the right to accommodate for more room and a better flow of traffic when a person first enters our office. We are no longer in need of the small adjoining cubicle, and can easily remove the other smaller cubicles in the area up front since we have newly built offices in our old conference room area which we sacrificed to give us more room. By removing the two former health insurance cubicles next to the front door and placing markers on the floor for guidance and spacing, we can create a new flow of traffic that would eliminate a bottle-neck at the entrance door. In doing this, I can create two distinct areas that would limit contact for deliveries or for an overcrowded waiting/reception area. Any overflow persons waiting for assistance can also be escorted to the now much smaller conference room as a back-up designated area for social distancing and limiting contact with general staff and general staff areas. I have already met with Olean maintenance staff and determined that the reconfiguration and spacing can be completed as planned within the layout of the office footprint. We will be able to use existing cubicle pieces and wiring. Only associated cost will be the following items ordered through the EOC: Plexiglas barrier for reception desk, one small Plexiglas standing divider for waiting area (optional), and wall/floor signage.
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Yes
Yes
Yes
Both the EOC and our state agency, NYSOFA, have provided us with pallets of PPE and sanitizer for use with both our staff and our clients. All staff will be provided with at least 3 fabric masks each to keep for their use to wear at work. It is the staff member's responsibility to regularly wash their individually assigned masks on a regular basis. Staff will be required to complete and document completion of the COVID Target Solutions training, which includes proper PPE usage. They will also be provided with DOH guidelines on handling, cleaning, and usage of face masks. (see attached flyer)
Yes
Yes
Yes
Dept. of Aging has purchased ADA compliant hands-free standing sanitizer stations for all its locations of operation. One station will be located by the main entrance door of this Aging office location in Olean in the front office reception area. EOC and NYSOFA have provided Aging with pallets of gallons of 75% alcohol sanitizer that can be used for refilling these stations. We also have individual sanitizer sprays that have been given to all staff and can be replaced and/or refilled. Directly next to the front reception area is the employee bathroom and kitchen/break room where hand-washing areas with water, soap, and paper towels are readily available for frequent use. Each employee will be responsible to wipe down and disinfect/sanitize their personal work space daily. If the work space is currently vacated due to the staff working from home, the space will be marked as such so that additional cleaning by building maintenance staff is not necessary. Front desk workers will be responsible for wiping down the front desk/reception common area. We will provide a "new" and "used" pen container on the front desk for any documents or signing-in purposes of employees or clients to avoid sharing common shared items at the front desk. We will then disinfect the used pens and rotate them back for use again in the "clean" container. Other commonly shared reception area items like clip boards, table surfaces, chair arms, and informational pamphlet racks will be wiped down or sprayed as needed between client usage by front desk staff. Disinfectant spray, sanitizer, wipes, and/or towels will be provided in any employee common areas (small conference room, near Keurig, by copier/printer) with signs posting proper hygiene guidance. Additionally, Olean building maintenance will continue to routinely come through the building to wipe down door handles and other common surfaces, as well as cleaning the adjoining restroom. General cleaning is also contracted within the county building that covers all offices.
Yes
Yes
Yes
1. After speaking to Chris Baker and Dr. Watkins, signage for posting will be provided through the EOC and CCHD with printed handouts shared by CDC and DOH. Many will be available for downloading, copying, printing, as well as ordering through the EOC.
2. Communication will also be provided through bold postings in several locations outside the front office door, as soon as visitors enter the office, and several other common locations. Front office staff will also offer verbal guidance and assistance. Currently, information is being shared and updated regularly with staff, clients, and the public through email, phone, zoom/virtual meetings, social media, general mailings, and press releases.
3. For positive COVID-19, I and my staff have been notified to communicate immediately with Cattaraugus County Health Dept. Public Health Director and his staff for direction and compliance with COVID-19 protocol and procedure. This includes any contact with known COVID positives. Staff in the field also know to contact the health department immediately in the event that they unexpectedly come into contact with someone reporting to be COVID positive while completing any home visits or crisis cases.
2. Communication will also be provided through bold postings in several locations outside the front office door, as soon as visitors enter the office, and several other common locations. Front office staff will also offer verbal guidance and assistance. Currently, information is being shared and updated regularly with staff, clients, and the public through email, phone, zoom/virtual meetings, social media, general mailings, and press releases.
3. For positive COVID-19, I and my staff have been notified to communicate immediately with Cattaraugus County Health Dept. Public Health Director and his staff for direction and compliance with COVID-19 protocol and procedure. This includes any contact with known COVID positives. Staff in the field also know to contact the health department immediately in the event that they unexpectedly come into contact with someone reporting to be COVID positive while completing any home visits or crisis cases.
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Process
Yes
Yes
Yes
Yes
Yes
The current point of entry and screening is the only point of entry available at this point in time for the entire Olean office building, which is the front, main entrance to the Olean County Building. All Olean office Dept. of Aging staff are screened at that point of entry. Staff reporting to other locations have alternate screening locations documented in additional Aging reopening plans.
It is currently being implemented at the point of entry of the county building by Sheriff's and/or Health Dept. staff.
PPE Request
Personal Protective Equipment, Social Distancing Markers, Signage, or Cleaning Products that you will need to reopen.
Yes
Cloth/Fabric Masks
We would like 90 for staff.
(30 office staff x3 each)
The rest we need for senior citizens that may need them as we resume home visits, office visits, mailings, etc. We will order more as needed.
(30 office staff x3 each)
The rest we need for senior citizens that may need them as we resume home visits, office visits, mailings, etc. We will order more as needed.
500
Surgical/Procedure Masks
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N-95 Respirators
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Other, Please describe
A. 3 face shields. I have staff that are medically compromised and have difficulty wearing and tolerating masks. I would like to offer face shields as a substitute, if possible.
B. 1 large Plexiglas for front reception desk with cut out for sliding of documents.
C. 12 small, portable/removable desk sneeze-guards for use in smaller cubicle areas with counseling sessions.
B. 1 large Plexiglas for front reception desk with cut out for sliding of documents.
C. 12 small, portable/removable desk sneeze-guards for use in smaller cubicle areas with counseling sessions.
16
No
No
Yes
300
15
Yes
10
10
10
10
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Yes
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5
5
Yes
Once other entrances of the building are open, we would like to be able to use the back entrance and side entrance to the Aging office from the back parking lot and side parking lot. We would like to create a temperature/health check and sign-in for employees at the back area of the office as well as the front area of the office once all employees no longer need to enter through the one main front county door.
2